Nintendo of America

 

Welcome to the Nintendo DS Lite support area. Here you can find everything from setup assistance to repair information. Scroll down to find the category you need assistance with, or use the drop-down menu below to find the category on this page.

Important note: This information only applies to the Nintendo DS Lite (model USG-001). If you have an original Nintendo DS (model NTR-001), please click here.

Choose your topic ................ Setup and Installation Troubleshooting & Repairs Online Play (Nintendo Wi-Fi Connection) Accessories Multiplayer Information PictoChat System Settings and Menus Frequently Asked Questions Additional Information

	Setup and Installation This section provides information on properly setting up your Nintendo DS Lite, as well as other connection and start up issues. What you'll find in this section: Charging the battery Inserting and starting a game Recalibrating the touch screen Playing multiplayer with one Game Card (download play) Playing online (Nintendo Wi-Fi Connection) Using PictoChat Nintendo DS Browser Adjust screen brightness System settings and menus Care and maintenance Help with Brain Age Nintendo DS Download Stations Transferring Nintendo Wi-Fi Connection IDs and Friend Codes to another Nintendo DS or DS Lite > See more
	Troubleshooting & Repairs Is your system, accessory, or game not working correctly? This section can help you with your troubleshooting needs. If a repair is necessary, we will provide you with the available repair options at end the of the troubleshooting process. Cracked or blotched screen Lines on the screen Battery and power problems Sound or microphone problems Wireless and multiplayer problems Cleaning the screens Need help with Nintendogs? Playing online (Nintendo Wi-Fi Connection) NintendoDS Browser Game pak not working correctly Liquid spilled on system PictoChat Stylus/controller is difficult to use Touch screen not responding correctly White (or other color) dot on the screen Help with Brain Age Game freezes or locks up > See more topics Need to check the status of a repair order? Use the repair lookup on the left side of the page.
	Nintendo Wi-Fi Connection Need assistance with playing your Nintendo DS online? Click here to view our Nintendo Wi-Fi Connection support info, or use the quick links below for specific topics: Getting started Troubleshooting assistance Router information Frequently Asked Questions Transferring Friend Codes and Nintendo Wi-Fi Connection IDs Nintendo DS Browser
	Accessories Need help installing a replacement battery pack, or can't find your stylus? Our accessories page can help you find or use accessories for the Nintendo DS Lite. > Go to accessories page
	Multiplayer A key feature of the Nintendo DS Lite is its wireless multiplayer ability. From the built-in PictoChat, to Nintendo favorites like Metroid Prime Hunters and Mario Kart DS, the Nintendo DS Lite gives you the ability to link up with your friends....all without the use of wires. Playing online (Nintendo Wi-Fi Connection) PictoChat Play multiplayer with one Game Card Play multiplayer with multiple Game Cards Wireless and multiplayer problems
	PictoChat Need help sending or receiving messages, or have questions about PictoChat's features and use? Choose from the list below, or click here to see all topics. Start or exit PictoChat Enter or exit a chat room Create and send text messages Create and send a drawing Change nickname (user name) Troubleshooting Frequently asked questions Questions about privacy with the wireless features > See more
	System Settings and Menus: Need help adjusting the system settings of your Nintendo DS Lite? Use the topics below for help. Change the time Change the date Use the alarm Change the language Change background color Adjust screen brightness Change your nickname (user name) Change birthday Change personal message Recalibrate the touch screen Change the screen that Game Boy Advance games are played on
	Frequently Asked Questions Have a question about using your system, but can't find the answer? Click here to view all the questions, or chose from the popular topics below. What is the difference between the Nintendo DS and the Nintendo DS Lite? Rechargeable battery questions Can I recharge the DS Lite in a foreign country Can the DS Lite play Game Boy games? Can the Nintendo DS Lite play games online? Questions about privacy with the wireless features I've been using an original Nintendo DS to play games online. Can I transfer my Friend Codes and Nintendo Wi-Fi Connection ID to my new Nintendo DS Lite? Can I use the wrist strap and thumb stylus that came with the original style Nintendo DS? Can't see or communicate with others in a PictoChat room Questions about Nintendo DS Download Stations Questions about the Nintendo Wi-Fi Connection Can I use the Nintendo DS Lite onboard aircraft, in hospitals, or in airports if it's not in wireless mode? How do I clean the screens on the DS Lite? > See more

Have questions about the Nintendo DS Browser? Important Notes Connection information Additional Nintendo DS Topics: Have Questions about Brain Age? Need help with Nintendogs? Nintendo Wi-Fi Connection Where you can play Nintendo DS Lite before you buy it Where to get game play help Replacement parts or accessories Future Products & Games Need a replacement manual?